Privacy notice

Last updated: 27 October 2026.

This notice explains which data we process when you use Knookee, why, for how long, and what you can do about it. We wrote it briefly and in plain words.

Who processes your data?

The controller is [operator name, registered address, company number, tax number]. Contact: [email address]. If you have a question about your data, you can also write to us in the Contact section of the website.

Which data do we process?

• Account: name, nickname, email address, password (only as a hash), language, time zone, the version and time of the terms you accepted.
• Group: the group name, the members, the invitations (name, nickname, email address, language) and the roles.
• Knocks: the type and text of a knock, the attached image or voice note, and the sender's location when you send it yourself. We store the content encrypted, administrators cannot see it.
• Devices: the notification token, the operating system and app version, the time of last use.
• Payment: the billing name and country, the amount and the payment status. We never see or store your card details, Stripe handles them.
• Contact form: your name, email address and message.
• Logs: security and operation logs (IP address, time, browser). We keep them for a limited time.
• Statistics: only if you accept on the cookie banner, Google Analytics runs anonymised measurement.

Why and on what legal basis?

• To provide the service (performance of a contract): account, group, knocks, notifications, payment.
• To meet legal obligations: invoicing and accounting.
• Based on our legitimate interest: security, preventing abuse, fixing faults.
• With your consent: statistics, and parental consent for children as members.

Who do we share it with?

Only with those the service needs: hosting and network provider ([name]), Cloudflare (protection and delivery), Stripe (payment), Számlázz.hu (invoicing), Apple and Google (delivering notifications), an email provider and, if you accept, Google Analytics. We encrypt the content of notifications, so Apple and Google cannot read it.

How long do we keep it?

Account and group data while you have an account. The content of knocks for 365 days by default and media for 90 days. Invoices for as long as the law requires. Logs for a limited time. If you delete your account we delete or irreversibly anonymise your data, except what the law obliges us to keep.

What are your rights?

You can ask for access to your data, correction, deletion, restriction of processing, a copy in a machine readable form, and you can object to processing. You can delete your account and export your data in your profile and in the app. You can also withdraw consent. You can complain to the Hungarian National Authority for Data Protection and Freedom of Information (NAIH, naih.hu) or to your local authority.

Children

A person under 16 can only be a member with the consent of a parent or legal guardian. The inviting group admin confirms that this is in place.

Changes

If we change this notice in a meaningful way we tell you, and older versions stay available.